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Review on GustBuster Metro 43 Inch: The Ultimate Automatic Umbrella for All Weather Conditions by Malleswar Man

Revainrating 1 out of 5

BUYER ALERT - Poor design and customer service

I bought this product in early 2015 and have used it maybe 5 times in total. Also remember that I do not use an umbrella in the Revane rainforest, except to and from work on the days absolutely necessary. Today I noticed on an umbrella that my "INROTABLE, UNREFLECTABLE, LEAKLESS" GustBuster has a broken hinge and the fully extended pole shaft is only supported by fabric. This means that the fabric can tear. See attached photo for more details. I called GustBuster and was told I would need to ship the umbrella back to GustBuster and a $10 check to have the umbrella repaired and shipped back to me. Which means I lose $20 to fix my umbrella. Unfortunately I'm not sure about the product or the company and I don't want to spend a penny or a minute of my time on a refurbished umbrella. When I received the umbrella I thought it was ok but not worth the $40 I paid. That. Now I'm sure the screen is poorly constructed and would recommend you to buy it from another manufacturer.

Pros
  • New to my collection
Cons
  • Makes me nervous