I like that it is very easy to set up, you can do so in just minutes! The customer service has been great as well - they are always willing/able for an extra hand when needed (which we have had several times). There really isn't anything bad about this software at all; if there was something i didn’t love or dislike then maybe my rating would be lower but nothing comes close enough not worth mentioning here :) We use Fox On Data Protection because of its ease of setup / management with our clients' websites which saves us time & money by being able to automate some processes without needing any technical knowledge from ourselves.