I bought a previous version of the hard drive which failed after a few months. I emailed tech support for help and was told that a new drive, this one, is now available and that I will get a refund from them if I order it. Within a week I received my new CD and compensation for the previous CD. I haven't had any issues with this drive so far and I especially like the dual ports. I am very happy with the help and support I have received.
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