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1319 Review
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Review on πŸŽ₯ ZOSI 5MP Lite 8CH Home Security Camera System - 1080P H.265+ CCTV DVR, 4pcs 1080P Dome Camera, Night Vision, Motion Alerts, Remote Access by Jason Unruh

Revainrating 1 out of 5

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Zosi Security System I have about 6 months. I had nothing but problems with the DVR freezing and restarting. The support team was helpful at first but then stopped responding to emails, so much for "customer support". In addition, the customer service is in China, so you have to wait 12 hours for an answer to emails. The good - for the price the camera is ok, you should probably get better cables, they are not the highest quality. Bad - about a month after installation the DVR started to freeze and reboot every 1-2 days. I wrote to the support service via email, tried to update the firmware, it did not help. They decided to send a new dashcam but no hard drive, they said just swap from the old to the new one and format it, ok no problem. About a month later same thing, crash and reboot. I emailed customer support, trying to update the firmware, it didn't help, try disconnecting the hard drive, it still failed and rebooted. Ugliness - At first they were helpful, then I emailed customer service with the disk disconnect results. No response, emailed four times in three weeks and no reply. I even offered to refund my money for the dashcam and I will buy another one, still no response. Seems their "customer support" goes that far.

Pros
  • Absolute Legend
Cons
  • Appearance

Comments (3)

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June 12, 2023
A good low cost system.
March 20, 2023
Great system for the price - please read
November 13, 2022
Very pleased with the upgrade