The best part about this software is it can be used in any field of work as long you have an understanding how things are done with that particular profession/sector! It's really hard trying find someone who has experience working within certain fields so I've had difficulty getting some information from them when i need help using their products (especially if they're not familiar wth my situation).
If anyone wants easy access into solving problems without having too much hassle then these guys would do great service :) As far back issues go there haven't been many but what was solved were minor ones like fixing broken links etc..