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Spain, Madrid
1 Level
695 Review
51 Karma

Review on JYG by James Jack

Revainrating 5 out of 5

Service and shipping speed are both outstanding.

My experience with JYG's customer support and speed of delivery has been excellent since I first discovered the company. I made a purchase online and got a confirmation text just a few minutes later. When my order was shipped, I got another email with a tracking number, so they were very good at keeping in touch. When my package showed up two days early, I was happily surprised. I am very pleased with my buy because of the high quality of the items I ordered. However, the quality of their customer care was particularly impressive. I emailed their customer service department because I had a query about a product. They got back to me within an hour, and the person who answered my inquiry was professional, personable, and accommodating. It's unusual to discover a business that puts the customer first like JYG does. Overall, JYG's excellent support and prompt shipping have earned my highest recommendation. I plan to return to their store for future purchases.

Pros
  • excellent client care
Cons
  • -