I like how easy it was to use, as well as all of our sales reps could access this software without having any training or experience needed! It's very helpful for us not only because we can update information but also have an easier time finding items when sending out emails via Outlook 365/365 Business Online (or other email applications). There are some minor glitches here-and there which makes using sometimes difficult if you don't know what exactly they mean by "fixing" them. The benefits outweigh these issues though since its so much better than trying to find things ourselves. This has helped me immensely being able to search through multiple websites at once instead of searching each site individually.