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Turkey, Ankara
1 Level
481 Review
0 Karma

Review on πŸ’¦ Enhance Water Flow with Current USA eFlux Wave Pump Kit by Maria Ngo

Revainrating 1 out of 5

The lack of an IR sensor renders the kit unusable.

Came out of the box without an IR sensor. There was no visible damage to the box or contents and the contents were unused. Following the assembly instructions I noticed that the IR sensor was nowhere to be found. Since there were no seals on the box I can only assume they forgot to put the sensor in the box or someone did it themselves. Now I have to contact the company and wait for the sensor, because without it the product is useless. VERY UNHAPPY. UPDATE: After replacing the kit, the device worked. However, the second pump could not communicate with the main unit. Followed all the instructions on their website to no avail. Contacted Current USA 5 times (always received voicemail) and left 3 messages within 3 days describing the problem and phone number. The message said they would contact me within 1 business day. 5 days later still no call. WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. I have 4 saltwater tanks at home, but none of them will ever use a Current USA product.

Pros
  • Brings joy
Cons
  • Some variety