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1 Level
1317 Review
52 Karma

Review on Sine by Byron Forman

Revainrating 5 out of 5

Excellent customer experience tool: Sine

I love that you are able to make your schedule from anywhere around Australia so it is easier being away working out where people might be travelling but not knowing when they will arrive at specific locations along this route until after it’s too late! One minor thing would just like some help if there was anything else wrong/broken as soon as possible rather than having an employee come into office which takes several days and even then we don't know exactly what happened etc.. Also no option given through App to check how long someone has been waiting before calling them back either :( This helps tremendously though especially while traveling overseas because now i dont have phone reception problems every time my battery runs low!! As well its very convenient for work purposes also great way to keep track who's coming over next day (and sometimes they forget!) The simplicity of the app, the ease of sharing with others and the speed of the alerts. The notifications are very clear, as well as the location of the guests. We have nothing to dislike at this time. I would recommend this app to all companies that are looking for a way to improve their guest service. I am able to quickly respond to guests, and I know where they are at all times. We are able to make sure that our guests are happy. We are able to increase our guest satisfaction.

img 1 attached to Sine review by Byron Forman



Pros
  • Ease Of Use
  • No more wasting hours trying different combinations via telephone calls!!! Fantastic interface making everything extremely simple.
Cons
  • Some difficulties