I liked how easy it was for me to navigate throughout their website as well since they have different tabs depending on what you're looking at.
They also had great customer support when we needed assistance with tax returns which made our experience wonderful! Honestly nothing really but I would recommend them because everything has been very organized and efficient from the start of getting all my information taken care of until after the process was completed. We used Grant Thornton in order to get some of our taxes done so we could file online using TurboTax. The whole process went much faster than expected even though it took about 2 weeks longer than usual due to certain things that were not included within our account.