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Ireland
1 Level
715 Review
39 Karma

Review on iBREK by Kevin Compton

Revainrating 2 out of 5

Disappointing Interaction with iBREK's Customer Service

In my opinion, iBREK's client service is the main reason for my negative impression of the company. Their goods are of high quality at fair prices, but inefficient customer service has been a major hassle. I had a problem with one of their products, and no matter how many times I contacted them, they never provided me with a remedy that I was happy with. Customer service was sluggish to respond and unhelpful once it did. In addition, their website has room for development. Finding specific items can be difficult due to the inefficient search feature. For a more satisfying shopping experience, the purchasing procedure could also be simplified. The entire experience is diminished by iBREK's subpar customer service and poorly optimized website, despite the fact that their products are of high quality at competitive prices.

Pros
  • Outstanding assistance for customers
Cons
  • Availability is extremely limited.