I fell in love with StrengthTape when I bought the first roll (16' Roll of 10" Precut Strips-Silver) back in August. I could use it for a whole week (even at the beach) feeling so much relieve on my chronic back pain. In September I bought 5 more rolls and when I started using the first roll I was so disappointed because it won't stay on for more than 2-3 hours, the texture was different too, I am now using another roll and it is more like the first one, even if it won't stay on for a whole week, as soon as I put it on I start experiencing relieve on my chronic back pain.I send a message to the seller (Theratape) and the responded quickly told me that they will send replacement rolls right away. I also send a message to the people of StrengthTape and they were very concerned about the situation and also offer to replace the defective rolls, they explained that they had a "bad batch" and were investigating what went wrong.I am waiting or my new rolls to arrive and I am sure I won't have any problems with them (I will post an update on that). But the people from Theratape and StrengthTape deserve 5 stars for their service, I am very happy with the way they responded and I still love the effects that the tape has on my back pain. I am sure will buy more from them in the future.After a longer wait than expected I received the replacement rolls from ENDEVR(StrengthTape). They were very helpful and concern about the whole situation. I am happy with my tapes and will buy more in the future.
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