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50 Karma

Review on Freelo by Original Mansel

Revainrating 5 out of 5

Great CRM if you're looking for something that gets a bit more complicated than other CRM's

I like how easy it is to use, and that you can set up your own templates. You can also add multiple people so there are many different ways to communicate with clients. Sometimes, it's hard to figure out who sent something in the chat window. The notifications sometimes don't go through if you're using another program at the time. If you need a really good CRM or project management tool this is great! We have been able to keep all our projects organized, and there is no more confusion about who did what.

img 1 attached to Freelo review by Original Mansel



Pros
  • Great way for teams & customers
  • Very clear communication process
  • Easy interface / navigation experienceThe only feature we wish was added would be an easier/better mobile app integration.
  • Wish client could see history as well (ie past messages) rather than just latest message from customer rep.not sure why they were unable too do both sides but maybe worth mentioning here..?It looks fantastic
Cons
  • Some problems