Review on 18.9-Inch Long Lambswool Duster with Solid Wood Handle – Green Vivid Shade, Leather Strap – Natural Feather Dusting Tool for Cleaning Bookshelves, Window Blinds, Computer Screens, Ceiling Fans, and More by Julia White

I ordered a lambswool cloth and my cleaner broke it the first time I used it. She seems pretty well done - I think she just got carried away too much! Anyway, it wasn't expensive and I didn't think about it. I received a friendly follow up email from the company asking if I was happy with my purchase. I explained it was broken but I didn't feel it was the manufacturers fault. I received a quick response that they would be happy to replace it for me and they immediately sent one of these for free without my knowledge! Wonderful customer service from a very friendly, helpful and professional person. She made me feel like a valued customer! I highly recommend the product!