I like that this program is customizable so it can be used by every team member in your organization! There's nothing i dislike about Hearsays product or support service as of now but there will always be room for improvement in both areas. The benefits are being able to have quick access to information without having to go through multiple people just because you're not at one place right away. It also helps us stay organized when we need to refer back to something quickly while still keeping up our daily duties/workload.
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