I have worked with this organization twice and each time was a learning experience. Each person I've come in contact with has been wonderful and helpful. So far I love everything about this company. I would highly recommend anyone considering their manufacturing engineering to go for it. My personal projects have been successful working with Operon. They are extremely knowledgeable and are very open with you when giving their opinion of any situation. Their knowledge of the manufacturing side and product development makes them valuable beyond just their technical support. The whole process was very organized as well as efficient! They were able to make sure everything went smoothly from beginning-to end without any issues along way (even though there are quite few steps). I think that they would have been better at giving updates or sending reminders if it had not already happened but no complaints here so far other than nothing really came up yet!! Definitely go through this consultant - your time will be worth every penny spent.