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Serbia, Belgrade
1 Level
673 Review
45 Karma

Review on NEWSOUL by Josh Andrews

Revainrating 1 out of 5

Dissatisfied with NEWSOUL, an Electronics Company with Products of Poor Quality

As a raconteur, I have a story to tell about my time spent working for NEWSOUL, an electronics firm that specializes in the production of computers, accessories, and displays. My life tale does not have a happy ending, unfortunately. As a matter of fact, as a result of the low quality of the products that NEWSOUL provides, I am left feeling disillusioned and frustrated. at an effort to improve the functionality of the equipment at my home office, I recently made a purchase from NEWSOUL. Despite this, I was only using it for a couple of days before I discovered severe faults with the display. On the screen, the colors appeared distorted, and there were clearly some dead pixels present. As soon as I saw the problem, I got in touch with NEWSOUL's customer care department in the hopes of resolving it and receiving a new monitor. Unfortunately, my interaction with customer service made the situation even more frustrating for me. My questions were unanswered for days, and the customer service team provided me with nothing that could even somewhat be considered a solution to the issue I was having. I eventually got a replacement monitor after having back-and-forth conversations with their customer support personnel for a number of weeks. Nonetheless, the replacement monitor had the exact same flaws as the initial one, which left me even more dissatisfied with the low quality products produced by NEWSOUL. In general, my time spent with NEWSOUL has been one that is best described as frustrating and discouraging. Because of the low quality of their items and the unhelpful nature of their customer support, I am unable to endorse this business, despite the fact that they provide a diverse selection of electrical devices and accessories.

Pros
  • Electronics and accessories of the highest quality.
Cons
  • Navigation on websites can be challenging.