I like how easy it was for me as an owner/operator in my business where we were able find all our information from one place without having multiple programs or different websites open at once which makes things easier! Sometimes when you have more than 1 person using your computer they can make changes but other then that everything has been great so far!! Nothing really bad about anything yet just overall happy with what CR offers us now! We are looking forward into seeing new features being added soon such as adding payment processing options through PayPal etc.,.