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1 Level
723 Review
49 Karma

Review on Convoy by Warrick Infinite

Revainrating 5 out of 5

Overall satisfied with Convoys services

I like how timely convoys are in sending out invoices as well as tracking shipments once they have been picked up from consignees doorsteps or delivery points! The only thing i dislike about convoy is there customer service/support team could be better at responding faster than average for questions you may ask during normal business hours (8am - 5pm).

img 1 attached to Convoy review by Warrick Infinite

Also when it comes down too invoice processing times sometimes can take longer then expected which would cause issues if your an expeditor who has deadlines set aside per month etc.. but this doesnt happen often though so its not really much of issue unless dealing wth multiple accounts where timing becomes more important. Make sure u select correct account type depending upon whether ur looking @ FTR loads vs LTL loadings.

Pros
  • Convey does such good job keeping track my trucking runs & shipping status, especially with quick access to see what needs attention most that day by accessing their website directly via mobile device while standing behind our dispatch desk working away!! Very easy process also very user friendly software program!!! No lag time whatsoever either loading new items into system nor printing reports out easily
Cons
  • It is hard to say