The software plan is unreliable, not sure why it doesn't work but I suspect your phone must be connected to the home network smallest cellular network, anytime when the schedule needs to run. I was growing medical marijuana and going camping where we had no signal, my Geeni Smart Extender decided to ignore my schedule and turn on the lights 24 hours a day, 7 days a week while I was away resulting in my Plants burned out and caused me a lot of trouble, potentially ruining several months of work and thousands of dollars worth of product. That's because the company would rather cut corners and not build in power strip storage so the schedule can be stored locally on the device itself. I deeply regret having purchased this product.
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