I like how easy it was to use this program compared with other programs we have tried before! We were able to find many issues quickly without having someone from Sidra come out or spend too much time looking at all aspects (which could take days). This allows us more flexibility when working during normal business hours versus waiting until after work/hours are over so they can look into things further if needed - which helps keep costs down as well because there isn't need for them coming back later than necessary once their initial visit has been made.