This product is fair and delivered as described.There was a minor ding on the cover flap.Not made for back pocket as it may bend and dent.I'll use it to store some cards in my truck.Next time I'll see if a leather one is available to prevent from denting etc.Customer service sent an email asking me to please contact them if there was any issues.
I believe they would have sent a new one if I complained about the ding. But honestly, it's not a big deal.
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