I should have listened to the negative feedback. The first (model C) failed within 4 months. I bought another (model D) and it failed after a few days. In either case, it stops responding, disconnects from the network, and shuts down. This involves a backup of maybe 1 in 10 attempts. They corrupted disks, didn't format them, did raw. data loss. I tried to fill out an RMA online at Thermaltake but got no response. Interestingly, I've had a few USB 2.0 models that have worked great for 5-10 years of heavy use. I sold them to get a USB 3.0 model. Big mistake! Update: WARNING: Thermaltake WILL NOT honor its warranty if you purchase their products from third party suppliers such as A* and e*. AVOID this company and their inferior products at all costs!
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