Review on 🖲️ USB Foot Pedal Control with Computer Plug In - Executive Communication Systems Infinity 3, One Unit by Devon Holmes

This pedal helps me a lot with my typing speed. if you want to work I've had it for a little over two months and this thing has failed more times than I can count. Completely without warning, it stops recording keystrokes and I have to unplug it, plug it back in, and then restart the transcription program. It doesn't seem like much unless it happens every few minutes or sometime after a SINGLE press. That's right, I press the button once and it becomes unresponsive. For perspective, I don't abuse this pedal at all. I'm a very small person and I certainly don't stomp on it and it's 100% in a fully functional USB port. since I've replaced it with USB ports, which I usually use other peripherals for, such as a mouse and keyboard. I haven't moved it once since I got it other than pushing it about two inches with my foot. In no case do I twist the wire and do not abuse it. I have used two types of professional transcription software. I restarted my computer and reinstalled all the transcription software. I tried it on another computer. When he decides to stop working, it seems to me that nothing I do can convince him to go back to work. Then, randomly, it works perfectly for days or weeks before it breaks again. I have no idea why but the unevenness and the fact that it can break at any moment, completely unacceptable two months after purchase new. I don't need to use it every day, but when I suddenly have something I need to decipher quickly, I need a pedal I can really rely on. As for the guarantee, I called the company and went through all of their obscure menu options before speaking to a real person who was completely indifferent and uninterested in me. He didn't ask anything specific about what was going on, didn't offer any solutions or fixes, just asked for my email. I had to play 20 questions to find out what was really going on. The? Why do you need my email? To email me about the process. .What process? replacement process. Oh, you're just going to issue a replacement? Yes. Will it be restored or new? He has no idea. Apparently that's not his department. Should I send my old one back? Yes. Do I have to pay shipping? Yes. Where is your property located? California. He assures me that the problems are not shared with their departments. I'm not sure. It's 1/3 the cost of this pedal that failed two months after purchase to replace it with something that may or may not be new and may even have the same problem. To be honest this company does not inspire confidence and I would rather cut my losses and find a company that works when I need them to work. that the problems are not shared with their units. I'm not sure. It costs 1/3 the cost of this pedal, which has failed two months after purchase to be replaced with a unit that may or may not be new and may even have the same problem. To be honest this company does not inspire confidence and I would rather cut my losses and find a company that works when I need them to work. that the problems are not shared with their units. I'm not sure. It's 1/3 the cost of this pedal that failed two months after purchase to replace it with something that may or may not be new and may even have the same problem. To be honest this company does not inspire confidence and I would rather cut my losses and find a company that works when I need them to work.