I had an old toaster that lasted a very long time, until a few weeks ago. I bought this one because it's Hamilton Beach and has steep walls. I always burned myself on my old one. I tested this toaster on bagels and it toasted perfectly. I like setting 4 which is right in the middle. It keeps the bagel crispy but doesn't burn. I put my hands right to my sides during and right after this is done and the heat doesn't come through. Excellent! Aside from the brand name and cool walls, I also like that it's lightweight and has room on the back to wrap a cord for storage. I keep my toaster on a shelf in the kitchen so wrapping the cord makes it tidier. I have had no issues with this toaster and my only complaint would be that if I lived in Canada the warranty would be 5 years but only 1 year in the US. what happened to it
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