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Review on πŸ’‘ Enhanced Illumination: Ultra Thin Inch LED Recessed Lights for Sleek Interiors by Dean Love

Revainrating 4 out of 5

Excellent customer service

I don't usually write reviews unless I have to. I bought these lamps a few months ago for my own basement renovation. A few months later I was finally ready to install the headlights myself. I installed these smart LED lights along with several other traditional LED lights. The installation of the internals (both these and the conventional ones) proved to be uncomplicated. These LEDs lit up immediately and after reading the installation instructions and online documentation I was able to get them to work the way I wanted. I then had to separate the fixings from the junction boxes themselves to complete the ceiling installation portion of the basement. After doing this, I found that I had a few extra conventional LED bulbs. I wanted to donate them to the local charity Habitat for Humanity, which I did. The only problem was that traditional LED lights looked more or less like smart LED lights. This eventually led to me accidentally donating one of the smart LED lights. When I finally found out a few weeks later, I contacted Lumary customer support via email and explained the situation. Lumary replied within 24 hours and said they would send me a replacement smart LED for free. You didn't have to do it; You could charge me for light and shipping. But they didn't. I wanted to share this story with others. The lights themselves work as expected. They were easy to install. I think the cost was reasonable. Your customer service has gone above and beyond.

Pros
  • APP Intelligent Control
Cons
  • Can't remember