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Jonathan Roloff photo
South Africa, Pretoria
1 Level
682 Review
23 Karma

Review on Creatrek by Jonathan Roloff

Revainrating 1 out of 5

Creatrek Doesn't Cut It When It Comes to the Quality of Their Outdoor Gear

As someone who enjoys being outside, I was thrilled to learn that Creatrek could meet all of my requirements for my terrace and garden. Having said that, the overall quality of their merchandise left me feeling let down. The outdoor decoration items had a poor quality of construction and broke apart after only a few short weeks of use. There was a shortage of water gardens and ponds supplies, and those that were accessible could not be used for projects of a more substantial scale. The response time from customer support was painfully slow, and the procedure for making returns was cumbersome. Creatrek is not a brand that I would recommend to serious outdoor aficionados on the hunt for high-quality equipment.

Pros
  • Excellent client care.
Cons
  • Unintuitive website design.