I love the ease of using it to track member activities as well as to send out reminders to members if they have not attended an event or made a payment in a while. There are times when you need to have more than one person checking into one computer; but as far as I know, they don't offer that feature. If you have any questions about your account, their customer service is always there and willing to help you. If you're looking for a way to keep all your events and membership information organized in one location, then this is the program for you! It has been easy for me to keep track of my members' activities and payments. The ease of use of the software makes tracking everything much easier.