The shaver has been used for less than an hour or has not been charged. Only gave the product two stars because the shaver worked great for its short lifespan. The seller, on the other hand, has a one-star minus rating. After returning the faulty item, no refund was made within a month, even after contacting the seller in two weeks (soon). Other customer reviews indicate that this is an issue with this seller. Update 6/30/2020: Revain (not the seller) refunded same day contacted.
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