I like that it's easy to use for both business owners as well as employees. The software makes it very simple to keep track of time off, vacation hours, etc. It also allows you to customize your own policies which can be helpful if they are different from what was provided by the website or manual system you used previously. There isn't much to dislike about this program but there could definitely be more options available in some areas (like payroll). We've been using these services since our start up years ago so all previous clients have already signed up!