My favorite thing is that I can use my own email address when sending an e-mail to another user in the organization. That was a feature that our old system lacked. Also, it has allowed me to organize all of my work within one platform instead of separate programs like Outlook, Gmail etc. Sometimes am not sure if someone actually received the mails from me or they are just sitting in their spam folder. It's been a while since we used this product so maybe things have changed but I had difficulty using the program at first. This program allows you to easily send emails through your account to other people. There isn't much of anything else i dislike about the service. However, there may be some minor changes needed for certain users. The main reason why I recommend this product is because it doesn't require much training time. If you're looking for something easy to get started then this might fit your needs. Easy access into any computer I like that they are very helpful in helping to understand your data better then others you may use as well! They make it easy for people who don't know how much of what their own personal info is out there online or just want more control over where certain types information goes when submitted through them rather than say Facebook etc.. Nothing so far really but seems pretty good overall compared other companies we have used before.