The ability to track our computers down to the second! It's easy for anyone to use since it has an intuitive UI. Occasionally we have issues with the software not loading properly but they make sure you get help quickly if needed. There are some quirks here and there (some can be fixed by contacting support) but overall this system works well. We've used other systems in the past but found them lacking when compared to Cronitor. It allows us to track devices/computers as well as employees. This helps keep everyone informed of any problems or potential security violations.