*Customer service already reached out and they’re sending new end clasps. I had faith that this would happen, but it’s good to have peace of mind.*One of the lace end clasps will NOT lock in place. The slot/tab does lock together.I’ve purchased/used Xpand flat laces many MANY times but this is my first time with the round laces. I love their products and I’m hoping that they can help me fix this issue. When they do, I will gladly give a glowing recommendation for these round laces.
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