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Govindarajan Diepenbrock photo
France, Paris
1 Level
751 Review
65 Karma

Review on GUNMIN by Govindarajan Diepenbrock

Revainrating 3 out of 5

A Diamond in the Rough: Gunmin

Despite having a large assortment of tools and home improvement products, GUNMIN's website and customer service could be improved. Although their rates are reasonable, their dated and clunky user interface makes it challenging for customers to discover what they're looking for. Additionally, their shipping schedules can vary, making it necessary for customers to wait longer than anticipated for their orders to appear. Although their customer service staff is helpful, they could use more training to make sure they are giving the best assistance they possibly can. In light of this, GUNMIN is a gem in the dirt. They could truly shine as a top-tier online store for tools and home improvement goods with some improvements to their website and shipping procedures. Customers should be ready to be persistent and patient while navigating the selection and purchasing process in the interim.

Pros
  • a large variety of options
Cons
  • Product specifications with some restrictions