I like that it is very user friendly, easy to use for all levels of users (even those without technical expertise). It's also well laid out so you can see what needs attention right away! The only thing about this software that could be improved would be more tutorials or video tutorials/tutorials available online in order to help people who are new at using such programs as RAPIDOINLINE learn how to best utilize its features. We have been able to integrate our data into one single system which has allowed us to streamline processes and reduce errors across multiple departments within my organization.