Review on TFCFL by Joel Payne

When it comes to buying tools and materials for house improvements, I almost exclusively shop at online stores. Recently, I came across TFCFL, an internet retailer that presents itself as being able to provide a comprehensive selection of goods at competitive prices. On the other hand, my interactions with them were not in the least bit satisfying. To begin, their website was extremely sluggish and unresponsive, which made looking through it and searching for products a difficult and time-consuming process. It took pages an interminable amount of time to open, and there were errors popping up all the time, making it difficult to make a purchase. Second, the quality of the products that were sent to me was mediocre at best. The tools I obtained appeared to be of low quality, and the ceiling light I purchased arrived broken and damaged in its packaging. I was met with a lack of empathy and poor communication skills when I contacted their customer support to request a replacement or a refund. To add insult to injury, the shipping and handling fees were through the roof, and the dispatch took significantly longer than anticipated. It was aggravating to pay such a high amount for transportation only to receive products that were damaged and of poor quality. My interaction with TFCFL as a whole was less than satisfying, and as a result, I will not be recommending this online retailer to anyone who is searching for dependable tools and products for home construction.