Review on Swagtron LF1 3-Speed Underwater Scooter With 90-Minute Runtime, 14.7 LB Thrust & 40M Depths - TSA Compliant Removable Battery & Camera Mount - Lightweight Modular Seascooter W/Wireless Remote Control by Chp Rodgers

Name: Swagtron LF1 3-Speed Underwater Scooter With 90-Minute Runtime, 14.7 LB Thrust & 40M Depths - TSA Compliant Removable Battery & Camera Mount - Lightweight Modular Seascooter W/Wireless Remote Control
Item: Swagtron LF1 3-Speed Underwater Scooter With 90-Minute Runtime, 14.7 LB Thrust & 40M Depths - TSA Compliant Removable Battery & Camera Mount - Lightweight Modular Seascooter W/Wireless Remote Control
Rating: 2

August 11, 2023

Customer Service is Non-Existent

The product itself isn't garbage but the customer service. Mine unbelievably came with wrong screws so that the handle rail couldn't be attached onto the body. ( The enclosed screws are Imperial but the thread holes on the body are Metric ). I've contact with the customer service many times, told them about Imperial/Metric issue. The only reply I've got from them in the past 3 weeks was "Could you please do let me know the issue/concern?" with some kind of attitude. I'm speechless.Don't expect you can easily return it or get any support from this company. Be prepared to pair the correct screws at your local hardware store. It won't be easy because of the short screw length. I end up using screws with correct diameter plus some nylon spacers. I would never deal with this company again.Bought it from the Swagtron official website via Walmart pay btw.
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Pros

FLIGHT-FRIENDLY & TSA-COMPLIANT — Need to fly to your seaside destination? Simply disassemble the LF1 and pack it in your backpack or carry-on. The removable battery can be taken onboard with you on the plane.

Cons

Although the Swagtron LF1 Underwater Scooter has a 90-minute runtime, it may not be enough for longer underwater adventures or expeditions. This could be a disadvantage for divers who need a scooter that can last for several hours