You wouldn't think a hammer could be impressive, but this one is. It is very well made and feels good in the hand. Definitely go for 16oz instead of 20oz unless the user is particularly heavy as weight will be an issue throughout the day. I've always thought Craftsman tools were well made, and while they're now owned and manufactured by Stanley Black & Decker, the quality hasn't diminished (although Stanley has also long had an excellent reputation).