I love how easy it is to use, and how flexible it is. We've been able to quickly adapt to our current needs for tracking project status and managing budgets. It also has some great reporting features as well. I wish there was more of an online community/forum to connect with other users. There's not a lot of people in my area that are using this software so I can't really get help from someone who knows the tool better than me. This program has helped us automate many aspects of our workflow and organization within our department. It has also allowed us to track time and expenses with ease.