I like how easy it was for me as an intern/new hire at this organization, because there were no previous processes in place that we had to learn or get familiarized with before being able use them. It would be nice if they made some of their features available online so people could access without having to go into our office each day (which can sometimes feel overwhelming). We are using newsai primarily as part of my internship position but also utilize other parts such as emailing contacts within companies when needed.