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Afghanistan, Kabul
1 Level
714 Review
61 Karma

Review on Cablz by Andy Tran

Revainrating 2 out of 5

Cablz Company Provided a Very Disappointing Experience

My most recent purchase from Cablz was some personal protective equipment, and I must say that I was extremely dissatisfied with the entire process. The ordering procedure was difficult to understand, and the website was difficult to navigate. After eventually placing my order, I had to wait several weeks for my items to arrive, and when they did, I was disappointed to find that they were of low quality and did not live up to my anticipations. In addition, whenever I attempted to address my issues by contacting the customer support department, I was met with representatives who were both unhelpful and unresponsive. My time spent with Cablz was, on the whole, an exasperating and unsatisfying experience for me. In comparison to its rivals, Cablz stands out in a manner that is not favorable in my estimation due to the fact that it does not place sufficient emphasis on providing satisfactory customer service. There are a lot of other online stores in this industry that put a strong emphasis on customer satisfaction and make it simple for customers to receive assistance and sort out problems. Cablz would be well served to strengthen their commitment to providing excellent customer service and confirm that the products they sell live up to the quality claims they make.

Pros
  • Large variety of high-quality merchandise available
Cons
  • Poor usability of the website