It's easy to use for our Risk Management department. We have been able to automate many of our processes that were previously manual in nature. I would like to see more integrations into other departments within my organization as well as third party applications. At this time, we are only using it internally but plan to expand once we get some feedback from clients who are currently using it externally. This software has helped us streamline our process by automating documentation tasks which was very tedious prior to implementation.