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1319 Review
65 Karma

Review on SiberSafe DITA CMS by Ryan Olsen

Revainrating 4 out of 5

Good product at reasonable price, easy to integrate

I like how easy it was to use this product with my staff and clients as there are many integrations available through plugins such as Marketo or Salesforce which allows us access their data sets quickly without having our own database of contacts. The layout looks great but could be simplified more especially when looking at large documents where you don't want your eyes scrolling from right top left bottom etc! It would make navigation easier if we didn’t have to scroll so much. We were using custom fields created by another software called iContact Pro however they stopped updating those features after version 12 leaving me stuck trying find out what old functionality has been removed since then. This allowed users input into custom forms allowing them flexibility around different types of information while also being able to view multiple pages within each form via links provided. Our main benefit came down to ease of implementation across.

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Pros
  • Ease Of Use
  • Easy for client's / internal team members/ vendors working behind firewall.
  • Very flexible in terms user experience
  • Great support, quick responses & assistance along side excellent documentation (videos)
Cons
  • Lack Customization Options
  • Ineffective Document Searching