The platform has been helpful for our sales team to get quick answers when we need them! They can also look up information about customers with ease if needed - great customer service as well!! I do not have any dislikes yet but will update this section once i learn more after using it longer. Try out all features available before deciding which ones best fit your needs/product line etc. ! Highly recommend checking ParetoLogic's website first (www dot paretolog icdot com) so they understand what exactly fits there product lines or business model perfectly. !! We use PL primarily through Salesforce however other applications suchas Marketing Cloud might be used depending upon specific project requirements.