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United Kingdom
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763 Review
53 Karma

Review on ๐ŸŽง HyperX Cloud II - Gaming Headset: 7.1 Surround Sound, Memory Foam, Aluminum Frame | PC, PS5, PS4, Xbox Series X,S, Xbox One โ€“ Gun Metal by Brian Rogers

Revainrating 1 out of 5

USB dongle is terrible

Headphones over audio jack are themselves well built, comfortable and have a fairly high sound quality. The biggest and unforgivable problem with their "7.1" USB adapter is a tremendous pass-through frequency. When I first received it I thought it was a defective part so I contacted Kingston and they happily sent another one, exactly the same problem. USB produces a constant white noise that is exaggerated by subtle audio changes at low volume. This is a totally unacceptable part that you literally pay extra for. The fake 7.1 is great and I really enjoy using it in game, but the constant amplification of that white background noise is ridiculous. I've tested it with and without the dongle on 4 different machines with 3 separate operating systems and it's still a badly made USB dongle. For a nearly $100 headset, I'm very disappointed that they made it cheaper, literally the only reason people pay the extra $20. On the other hand, Kingston's support is really great, so no problem. .

Pros
  • Great for me
Cons
  • Definitely a bad product