Review on Charcoal Samsonite Magic Travel Pillow - 2-in-1, One Size for Optimal Comfort by Taurus Monsalve

I am very dissatisfied. The return window closed yesterday but this is not a very good product. I bought it on a trip but when I opened it on the plane it didn't work. The neckline is too short and I am an average height woman. Mine may be under-inflated, but it's definitely less useful/comfortable than my old inflatable. I will call to see if they take it back as it may be defective. I should have opened it earlier. It's rated highly on buzzfeed and other lists, but I wish I'd paid a little more for comfort on my 11 hour flight. .Nevertheless, it looks very nice.