I was let down by Emmzoe because, as a life guide, I place a premium on trustworthiness and consistency. The poor quality of the stroller's accessories and the fact that they were lacking parts bothered me greatly. Even though customer support worked to fix the problem, it took a long time and was a hassle. As parents, we shouldn't have to put up with this kind of hassle. To better serve its clientele, Emmzoe must enhance the quality of its products and streamline its customer support operations. Until I see substantial progress in these areas, I will not be able to suggest this store to other parents.