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Review on Reverent Technologies, Inc. by Shawn Bass

Revainrating 5 out of 5

They are very professional and attentive when needed!

They are very professional! Their team has been helpful from beginning of project implementation till completion. I highly recommend this firm!! Nothing so far but will update as we move forward into our next phase together (Project Management). We have had issues at times regarding their support staff not understanding how certain things work or where they can find answers/support when needed. For example- we were trying to set up new email addresses via an extension that was having problems being recognized by gmail - their tech person got frustrated because it wasn't working right away and wanted me to "go ask google" about my issue instead of simply using search engine within his own system's dashboard tool etc.- he tried several methods before asking if anyone else could help him figure out what i meant? This really made us feel like there should be some sort of way around these frustrations since this isn't something you would normally encounter everyday nor do.

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Pros
  • Great customer service
  • Very knowledgeable group
  • Reliable with timely updates in progress.
  • Quick delivery timeframes for projects completed / invoices paid
Cons
  • Nothing here