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New Zealand, Wellington
1 Level
79 Review
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Review on Gigabyte AORUS Compatible Exclusive 2560X1440 DisplayPort 32", 165Hz, High Dynamic Range, Flicker-Free, AORUS FI32Q-SA, HD by John Kane

Revainrating 1 out of 5

human deception. good for me

I bought this monitor 1 week ago and it had screen issues and left a permanent black bar on my screen. I want to say "luckily I had a warranty", I have a warranty, but GIGABYTE customer support is probably the worst I've ever dealt with. Unfortunately, that's not an exaggeration. There hasn't been an answer for days. The website certainly has no problem showing you everything you can buy, but customer service? Yes, sorry, that part doesn't work. Site crash after site crash. Phone call? I'm pretty sure nobody works there, so good luck to anyone who picks up the phone. Save time and money and look for another monitor. It's not worth being chased for 1-2 months by a hardware failure and a company that cares less about its customers.

img 1 attached to Gigabyte AORUS Compatible Exclusive 2560X1440 DisplayPort 32", 165Hz, High Dynamic Range, Flicker-Free, AORUS FI32Q-SA, HD review by John Kane



Pros
  • 165 Hz refresh rate, High Bit Rate 3 (HBR3) support.
Cons
  • security

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