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Romania, Bucharest
1 Level
653 Review
49 Karma

Review on Homeweeks by John Taylor

Revainrating 2 out of 5

Homeweeks: A Disappointing Experience

My most recent encounter with Homeweeks was less than satisfying. Their online presence and physical storefronts give the sense that they value their customers' satisfaction, however my experiences with their customer service department were less than ideal. They didn't seem concerned with resolving my issues and provided me with few concrete suggestions. It's really bad, because I wanted to back a firm that puts the needs of its customers first, but I ended up feeling disappointed and unsatisfied by their work.

Pros
  • concern for the welfare of customers
Cons
  • a restricted number of store locations in physical form